Satisfaction Guaranteed

Refund Policy - 100% Satisfaction Guaranteed

At Hand Woven Bracelets, we want you to be completely satisfied with your purchase. We are confident that you will be happy with the quality of our products. However, if you are not satisfied with your purchase, you can return the products to us for a full refund. Please contact us within 5 days of receiving your order to obtain a return authorization number. We will not accept any returns without a return authorization number. Once a return is authorized and we have received the item back, we will refund your payment less any shipping charges. If you received free shipping on your purchase, we will deduct the shipping fees we had to incur to ship the products to you. Please return the product in its original form and packaging. We must receive the return within 20 days from the day the return authorization was issued. We reserve the right to reject any returns and exchanges that do not meet these conditions.

Once a return authorization number has been received, please ship the item(s) by mail to:

Hand Woven Bracelets

Box 10-05-37

Cotacachi, Imbabura


Please include the return authorization number for faster service. When we receive the item, we will refund your money through Paypal and email you notification.