Delivery Information

Shipping

We keep our shipping costs and underlying business and environmental costs low by shipping larger, wholesale orders directly from Ecuador and smaller orders from our warehouse in Canada. We ship almost all of our wholesale packages through the Ecuadorian postal system and our individual from our Canadian warehouse using Canada Post.  Our cost of shipping small packages is a flat rate of $2.50 while shipping is included in the price of our wholesale orders.

Free Shipping

We offer free shipping for orders of products valued at $20 or more.  Once your order totals $20, you will automatically qualify for free shipping upon checkout.  All free shipping is done through the regular postal system in Ecuador.

Timing

We package orders received within two business days. Individual orders which are shipped from our Canadian warehouse using the Canadian Postal System will take 10 to 15 business days (2 to 3 weeks) to arrive. Wholesale orders shipped from Ecuador using the Ecuadorian postal system takes twenty to twenty five business days (4 to 5 weeks) to reach the address you provided in the online ordering form. 

Guarantee

100% satisfaction guaranteed.